FAQ

About Our Products

Q: What types of kitchen storage products do you offer?
A: StoreCORE specializes in a variety of kitchen storage solutions, including rice dispensers, pantry organizers, spice racks, and modular container systems designed to optimize your kitchen space and keep your essentials fresh and easily accessible.

Q: Are your products BPA-free?
A: Yes, all our products are made from high-quality, BPA-free materials to ensure the safety and health of our customers. We are committed to providing eco-friendly and non-toxic kitchen storage options.

Ordering and Shipping

Q: How can I place an order?
A: Orders can be placed directly through our website. Simply add the desired items to your cart and proceed to checkout, where you can complete your purchase securely.

Q: Do you offer international shipping?
A: Currently, we ship to select countries outside of our home base. Please check our Shipping Policy page for a list of countries we serve and additional shipping information.

Payment and Security

Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are encrypted for your security.

Q: Is my personal information secure on your website?
A: Absolutely. We use SSL encryption to protect your personal and payment information. Your privacy and security are our top priorities.

Returns and Exchanges

Q: What is your return policy?
A: We offer a 30-day return policy for unused and unopened products. If you're not satisfied with your purchase, please visit our Returns & Exchanges page for detailed instructions on how to proceed.

Product Care and Usage

Q: How should I clean my kitchen storage products?
A: Most of our products are dishwasher safe, but we recommend checking the specific care instructions provided with each item. For optimal care, hand washing in warm, soapy water is often the best method.

After-Sale Support

Q: What if I have a problem with a product I received?
A: We stand behind the quality of our products. If you encounter any issues, please contact our Customer Service team immediately. We're here to help with replacements or to address any concerns you may have.

Miscellaneous

Q: Do you offer any eco-friendly or sustainable products?
A: Yes, sustainability is important to us. We are continuously expanding our range of eco-friendly products that contribute to a sustainable kitchen and lifestyle.

Q: How can I stay updated on new products and promotions?
A: Join our newsletter! You'll be the first to know about new arrivals, exclusive offers, and tips for kitchen organization. Sign up at the bottom of our homepage.